This Privacy Policy explains how CAPPED ("we", "us", "our") handles your personal information when you use the CAPPED mobile application ("the app"). We are committed to handling your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Please read this policy before you create an account. By using the app, you acknowledge that you have read and understood this policy.
Contact for all privacy matters: cappedhq@gmail.com
1. Who We Are and Who This Policy Covers
The CAPPED app is operated by Adam Shaker, trading as CAPPED HQ (ABN 71 564 110 566), of Queensland, Australia. CAPPED HQ is a business name registered with ASIC and held by the individual named above, who is the entity responsible for the personal information described in this policy.
In this policy, "CAPPED", "we", "us" and "our" refer to that business. "The app" refers to the CAPPED mobile application.
This policy applies to all users of the app, including:
- Youth players (aged 13 and over)
- Coaches and adult users
- Parents or guardians who interact with the app on behalf of a player
We do not knowingly collect personal information from anyone under 13. See Section 8 for our children's privacy practices.
2. What Personal Information We Collect
We collect personal information that is reasonably necessary for us to provide the app's features.
2.1 Account information
When you register, we collect:
- Full name
- Email address
- Date of birth
Date of birth is collected at registration to verify you are aged 13 or over before any other personal information is collected. It is also displayed on your in-app player profile (ID card).
We do not collect a password. In this build the app does not run server-side accounts — your profile is held on your device.
2.2 Player profile (ID card)
Once registered, you may optionally provide:
- Playing position
- Club affiliation
- Height and weight
- A profile photo
This information is stored in your profile and used to generate your in-app player ID card, which is branded onto the reels you create. Your profile is not published anywhere by us and is not visible to other users.
2.3 Match footage and content
When you use the highlight reel feature, you provide URLs to match footage hosted on third-party platforms (such as Veo, Hudl, or YouTube) and/or player statistics you enter manually. We use footage links to download the underlying video file for processing. See Section 4 for how video processing works.
2.4 Training, gym, and nutrition preferences
If you use the training, gym, or nutrition features, your preferences, targets, and progress (such as completed drills and session logs) are stored on your device only. This information is not transmitted to our servers.
2.5 Technical and usage information
We may collect limited technical information necessary to operate the app, such as app version and device operating system (to handle crash reports or support requests) and session activity necessary to operate the app's features. We do not use advertising identifiers (IDFA) and do not collect location data.
2.6 Support communications
If you contact us by email, we retain your communications for the purpose of responding to your enquiry and maintaining records of our interactions.
2.7 Subscription and purchase information
If you subscribe to a paid plan, the purchase itself is made through Apple's App Store. Purchase and subscription status information — such as which plan you hold, whether it is currently active, and when it renews or expires — is processed by Apple and by our subscriptions provider, RevenueCat, so that the features you have paid for can be unlocked in the app.
We do not see or store your payment card details. Card and billing information is handled entirely by Apple and never passes through CAPPED.
3. Why We Collect This Information (Purposes)
| Information | Primary purpose |
|---|---|
| Name, email | Account creation and communication with you |
| Date of birth | Age verification before account creation; player ID card display |
| Position, club, height, weight | Player ID card, branded onto your reels |
| Profile photo | Player ID card; highlight reel branding |
| Footage links | Generating your highlight reels |
| Stats | Displaying your performance data on your profile |
| Technical/usage data | Operating and improving the app; resolving technical issues |
| Support emails | Responding to your enquiry |
We do not use your personal information for advertising, marketing to third parties, or profiling unrelated to the app's core function. We do not sell your personal information.
If you provide your email address on our website to be notified when CAPPED launches, we use it solely for that announcement and nothing else. You may ask us to remove it at any time by emailing us. That signup is processed by a third-party form provider located overseas — see Cross-Border Disclosures.
4. Video Processing — How Your Footage Is Handled
What happens when you submit a footage link
- You provide a URL pointing to footage hosted on a third-party platform (Veo, Hudl, YouTube, or similar).
- Our processing service downloads the video file from that URL to a secure processing environment.
- Automated tools analyse the footage to identify action moments and produce a highlight reel.
- The rendered highlight reel is stored and made accessible to you within the app.
- The original downloaded footage file is deleted from the processing environment promptly after the reel has been rendered, and no later than 30 days after processing is complete.
Processing environment
Our video processing currently runs on a dedicated machine operated by CAPPED. This machine is protected by full-disk encryption and password authentication, is not accessible from the public internet during processing, and retains footage only for the duration required to complete processing. We are not a commercial cloud storage provider. We do not retain your original footage after processing is complete.
Rendered reels
Your completed highlight reel is stored on our secure server (hosted on infrastructure operated by CAPPED, moving to cloud hosting as we scale) so that you can access it within the app. Reels are retained until you delete them from your profile or until you delete your account.
Your responsibility for third-party platform terms
By providing a footage link, you confirm that you have the right to use and share that footage in accordance with the hosting platform's terms of service and any applicable competition or club rules.
5. How We Share Your Personal Information
We do not sell your personal information to anyone. We share personal information only in the following circumstances:
Service providers
We use third-party service providers to help operate the app. These providers may have access to personal information only to the extent necessary to perform their services and are required to maintain confidentiality. Current categories of service providers include:
- Cloud hosting and storage for rendered reels, as we move processing off local hardware — may be located overseas, see Cross-Border Disclosures
- App infrastructure (Expo / React Native build and update services) — United States
- Subscription management and purchase validation (RevenueCat) — located overseas, see Cross-Border Disclosures
Where personal information is shared with service providers outside Australia, we take reasonable steps to ensure that the overseas recipient handles the information in a way that is consistent with the Australian Privacy Principles, in accordance with APP 8.
Sharing your reels
When you send or post a reel yourself, whatever it contains becomes visible to whoever you send it to. CAPPED has no feed, no public profiles and no messaging — nothing you create is shared by us, and nothing you create is visible to other users of the app.
Legal requirements
We may disclose personal information where required by law, court order, or to cooperate with law enforcement agencies.
Business transfer
If CAPPED is acquired by or merged with another entity, your personal information may be transferred as part of that transaction. We will notify you of any such transfer and the new entity's privacy policy before the transfer occurs.
6. Cross-Border Disclosures
Some of our service providers are located outside Australia. Where personal information is disclosed to overseas recipients, we ensure that reasonable steps are taken to protect it consistently with the Australian Privacy Principles (APP 8). By using the app, you acknowledge that your information may be transferred to and processed in countries outside Australia, including the United States, where data protection laws may differ from Australian law.
7. How We Protect Your Information
We implement reasonable technical and organisational safeguards, including:
- Encrypted data transmission (HTTPS/TLS)
- Full-disk encryption on our video processing machine
- Access controls limiting who within CAPPED can access personal data
- Prompt deletion of source footage after processing
No method of electronic transmission or storage is 100% secure. If you become aware of any security concern relating to your account, contact us immediately at cappedhq@gmail.com.
Notifiable Data Breaches
If we become aware of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable, in accordance with Part IIIC of the Privacy Act 1988 (Cth).
8. Children's Privacy
Minimum age
CAPPED is intended for users aged 13 and over. We collect date of birth at registration before any other personal information is collected. If the entered date of birth indicates the user is under 13, account creation is blocked and no personal information is retained.
We do not knowingly collect personal information from any person under 13. If you are a parent or guardian and you believe your child under 13 has created an account or submitted personal information, please contact us at cappedhq@gmail.com and we will promptly delete the information.
Users aged 13–17
We recognise that players in youth football competitions are frequently in this age group. For users aged 13–17:
- We collect only the personal information described in Section 2, which is necessary to provide the app's features.
- We do not use the personal information of under-18 users for advertising or marketing.
- We do not share the personal information of under-18 users with third parties beyond what is described in Section 6.
- We require parental or guardian permission before registration.
- A parent or guardian may contact us to request access to, correction of, or deletion of their child's personal information.
Parental consent and the incoming Children's Online Privacy Code
The Australian Government is developing a Children's Online Privacy Code under the Privacy Act 1988 (Cth), with registration expected by December 2026. As the Code is finalised, we will update our practices and this policy to comply with its requirements, including any requirements relating to parental authorisation for users under 15.
9. Automated Decision-Making
The app uses automated tools to detect action moments in video footage and generate highlight reels. This is an automated process — the clips selected and the order in which they appear are determined by the automated system based on the footage you provide.
You may review and edit your highlight reels after generation. The automated output does not affect your legal rights or create any legally significant decision about you — it is a presentation tool.
From December 2026: In accordance with amendments to the Privacy Act 1988 (Cth) introduced by the Privacy and Other Legislation Amendment Act 2024, we will update this section to include additional disclosures about the types of personal information used in automated decision-making and the kinds of decisions made.
10. How Long We Keep Your Information
| Information | Retention period |
|---|---|
| Account information (name, email, DOB) | Until you delete your account |
| Player profile data | Until you delete your account or remove the data from your profile |
| Profile photo | Until you remove it or delete your account |
| Original footage downloaded for processing | Deleted within 30 days after processing completes |
| Rendered highlight reels | Until you delete them or delete your account |
| Support email correspondence | Up to 3 years after the enquiry is resolved |
| Technical/usage logs | Up to 12 months |
After your account is deleted, we will delete or de-identify your personal information within a reasonable time, except where we are required by law to retain it.
11. Your Rights Under the Australian Privacy Principles
Access (APP 12): You may request access to the personal information we hold about you. We will respond within a reasonable time and in most cases within 30 days.
Correction (APP 13): You may request that we correct personal information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
Deletion: While the APPs do not provide a standalone right to erasure in all cases, we will delete your personal information upon request where we are not required by law to retain it. You can delete your account from within the app, which will trigger deletion of your profile data and highlight reels.
Complaints: If you believe we have breached your privacy rights, you may lodge a complaint with us by emailing cappedhq@gmail.com. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
To exercise any of these rights, contact us at cappedhq@gmail.com with "Privacy Request" in the subject line. We may need to verify your identity before actioning a request.
12. Collection Notice Summary (APP 5)
At the time we collect your personal information, we will have informed you of:
- That CAPPED (cappedhq@gmail.com) is collecting your information
- The purpose for which each piece of information is collected (see Section 3)
- That you may access or correct your information by contacting us (see Section 11)
- That not providing certain information (such as name, email, or date of birth) will prevent account creation, as it is necessary to provide the service
- That footage you link will be downloaded to our processing environment and deleted after processing (see Section 4)
13. Cookies and Tracking
14.1 The app
The CAPPED app does not use browser cookies. We do not use advertising identifiers (Apple's IDFA). We do not track your activity across other apps or websites.
14.2 The website (cappedhq.com)
Our website is separate from the app, and this section describes it specifically.
The website sets no cookies. It runs no analytics, no advertising pixels, and no third-party tracking scripts of any kind. We do not use the website to build advertising audiences, and we do not track you across other websites.
Two third parties necessarily receive information when you visit:
- Our host. The website is served by GitHub Pages (GitHub, Inc., United States). As with any website, the host records standard server request data, which includes your IP address and browser user-agent. We do not have access to these logs and do not use them.
- Our form provider. If you submit your email address to be notified when CAPPED launches, that form is processed by Formspree (United States). Formspree receives the email address you enter, together with the technical request data inherent in any web submission. We use the address solely to send one launch announcement — see Section 3 — and you may ask us to remove it at any time.
Both are overseas recipients; see Cross-Border Disclosures.
If we ever add analytics or advertising technology to the website, we will update this section and the "Last updated" date before that technology goes live, not afterwards.
14. Third-Party Platforms
When you link footage from Veo, Hudl, YouTube, or any other third-party platform, that platform's own terms of service and privacy policy apply to your use of that platform. We are not responsible for how third-party platforms handle your data. We only access footage from the URL you provide in order to generate your highlight reel.
15. Changes to This Policy
We may update this policy from time to time. We will update the "Last updated" date at the top. For material changes we will notify you within the app before the change takes effect. Continuing to use the app after an updated policy takes effect constitutes acceptance of the updated policy.
16. Contact and Complaints
CAPPED HQ
Adam Shaker · ABN 71 564 110 566
Queensland, Australia
Email: cappedhq@gmail.com
Subject line: "Privacy Request" or "Privacy Complaint"
We will acknowledge your enquiry within 5 business days and respond fully within 30 days.
If you are not satisfied with our response to a privacy complaint, you may contact:
Office of the Australian Information Commissioner (OAIC)
Website: oaic.gov.au
Phone: 1300 363 992